THE QUICKENING PACE OF TIME

“Broadcasting House” is one of my favourite radio programmes and I always make time for it. (0900 every Sunday on BBC Radio 4, if you haven’t got into it yet)

Time was a central theme in one of the first items last Sunday, 13 Feb. A character’s obsession with “the quickening pace of time”, as he grows older, is the central theme of a stop-motion film “The Eagleman Stag”, a 9-minute short nominated for a BAFTA in the “short animation” category. The film’s director Mikey Please was interviewed; the BBC website tells me that he is a freelance animator who graduated from the Royal College of Art last year [only last year and winning a BAFTA? Impressive!]. He has directed several music videos and title sequences as well as making his own short films.

By the way, through watching the award ceremony later that day I now know that Mikey’s film won the BAFTA. Do the people at the BBC know something that we don’t know? Was his selection as an interviewee a lucky or a smart choice? Or did the editors at “Broadcasting House” have a time machine?

Alvin Toffler

The quickening pace of time as one gets older is, of course, not a new theme. I remember reading Future Shock and The Third Wave, Alvin Toffler’s remarkable books of 1973 and1981 respectively. Toffler was very interesting on this phenomenon. He suggested that one solution was for retirees to live in enclaves where clocks ran slower. He was totally serious, of course. Although I haven’t retired, I qualify, age-wise; I want to move there now.

An anecdotal, non-scientific illustration of the time-speeding-up phenomenon came from the late Tony Curtis, when interviewed in his 80s.

Interviewer: “Could you give us a thumb-nail sketch of your movie career?”

Curtis: “Well, I arrived in Hollywood as a very young man with very little money. So I checked in to the cheapest motel I could find. I had a shower and put on a clean shirt; then I came down here to meet you.”

Which proves the point rather neatly.

Stop-motion and “The Wind in the Willows”

Back to that interview about animated film “The Eagleman Stag”. Paddy O’Connell, the host of Broadcasting House, said: “from Wallis and Gromit onwards, the UK has a hold on stop-motion”.

I love Wallis and Gromit to bits (and I live in Bristol, where Aardman Animations is based), but I really must dispute the idea that the UK’s hold on stop-motion started with them. Paddy is maybe too young to remember, or he didn’t have young children in the 80s, as I did, but in 1983 there was a wonderful feature film version of “the Wind in the Willows”, followed by more than one TV series. They were produced by Cosgrove Hall and voiced by wonderful British character actors such as David Jason and Michael Hordern. Both the feature film and the TV series were, according to good old Wikipedia, “sometimes misidentified as being filmed in claymation, which is incorrect. The method used by Cosgrove Hall is a stop-motion animation process using scale model sets and pose-able character figurines.”

Best version

A review of the 1983 feature, on Amazon, says: “Before it became a Wallace-and-Gromit ghetto, model animation was pioneered by Cosgrove Hall – and this is arguably their magnum opus. Beautifully produced, lovingly detailed, with a great vocal cast and classy score, it has the nerve to stick closely to the book. As a result it is the best screen version by miles and, in my opinion, likely to remain so.” To which I can only say “hear, hear!”

PHONE CALLS FROM CREDITORS AND HOW TO MANAGE THEM

In my post of 2 Feb 2011 (“Is there life after bankruptcy?”) I quoted an article from “Moneywise” magazine (Jan 2011), containing a useful summary of the danger signs that debts might be running out of control. The last item on that list of danger signs is the one I want to go back to today:

  • If you are not opening bills and are screening calls from creditors, seek advice. Ignoring payments will not make them go away and the problem will only get worse.

Firstly, I agree totally about seeking advice if any of those five signs fits your situation. And yes, I agree totally that ignoring payments – ignoring the situation in general – will make the problem get worse.

Not opening bills? Ten years ago, I was “guilty as charged” on that score. I know from bitter experience that mounting interest charges, penalty charges etc can result. Luckily I didn’t get to the point of being taken to court, despite many threats.

Incoming phone calls

However, it’s the question of incoming phone calls I want to talk about here. Yes, the fact that you feel you need to screen phone calls is one sign that you’re worried about your debts.

However, there is a case for letting your answering machine take those calls, subject to one important condition: that you take note of any messages left by your creditors and you respond to them in writing.

In my book “Back to the Black” I deal with incoming calls as follows:

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In order to create space between you and your creditors, I recommend that you conduct your negotiations in writing only. There are all kinds of benefits here:

  • You have time to think before responding.

  • It will look professional; if you are not good at composing letters, there are some examples in the “resources” section, which you can adapt to fit your situation; or you can get an adviser to help.

  • You have a record of everything that has been said by both parties.

  • … and most importantly, it is less stressful.

“Let the answering machine take the strain”.

Follow this strategy, summon up your reserves of patience and persistence, and the huge benefit is that you avoid verbal discussions. They are just too stressful right now and, thanks to that wonderful invention the telephone answering machine, you need never speak to a creditor in person.

When I say this, I am not advocating that you ignore telephone calls. No, you should respond if a creditor leaves a message but you do it in writing, referring to any previous correspondence and repeating your previous offer, if you have made one, or perhaps making an offer, if you have not done so. Alternatively you could simply state your position and ask for their understanding and for more time.

One slight disadvantage of the telephone “bubble” concept (Seve Ballesteros again) could be that your friends might notice that you are never in, even when they expected you to be so. Is that a major problem? Probably not. If you have an actual answering machine, rather than the service from your telephone provider, then you can use it to filter your calls, by listening to the machine before deciding whether to pick up. If you have “caller display” on your home phone, or you are being called on a mobile, problem solved: you can be 100% selective about which calls you accept and which you allow to go through to voicemail.

Now I do recognise that there are some people who simply cannot resist answering a ringing phone. If you are one of those people and you can’t break the habit, then all I can say is that I hope you are someone who is not stressed out by this kind of situation, in which case you are in the lucky minority. In such a case, carry on following your instincts and answer the phone, but I would still urge you not to conduct a negotiation on the phone. Simply take in what is said and offer to think it over and reply – but in writing.

Always respond both to written correspondence and to phone messages and do so Promptly, Politely, Professionally – and Persistently (i.e. sticking to your guns). In the resources section at the end of the book there are some examples of letter formats you could customise

END OF EXTRACT

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I hope that the above is of help. If you need more info (for example if you want to know why I refer to Seve Ballesteros!), get in touch or read my book.

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Want to know more?

Want to view, free of charge, the first 20% of my multi-format eBook (“Back to the Black: how to become debt-free and stay that way”)?

Go to:  http://www.smashwords.com/books/view/22886

REPAIRING YOUR CREDIT SCORE

A few years ago, while I was busy solving my debt problems, I was a subscriber to the credit rating service provided by Equifax, who are one of the leading companies in that field. This week, I’ve found in my old files that I’d printed out from their website a very useful page. I think it’s so good that I make no apologies for reproducing it virtually intact, with acknowledgements to Equifax.

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REBUILDING DAMAGED CREDIT

Bad credit can happen to good people. Don’t despair. There are ways you can get your credit back in shape. But you have to start working on it today — and keep working hard to show potential creditors that you’re serious about getting your credit back in order. As you do so, your ability to obtain credit will improve over time, resulting in better credit offers and a substantial savings in money.

Get Started Now

Open new accounts and pay them off. Being able to repay a variety of new accounts is a key step in rebuilding your credit. That means that devising a strategy to open and pay off as many different kinds of accounts as you can is better than adding more debt to an existing credit card.

Start small. Rebuilding your credit can be similar to starting over from scratch, and starting small may be the easiest option. Credit cards from department stores can be useful.

Consider asking for help. If you can’t qualify on your own, ask a friend or family member to co-sign for a small loan or credit card. If you can stay current on a major credit card account or small car loan, this will speed up the process of re-establishing good credit in your own name.

Consider a secured credit card. They are guaranteed by a deposit that you make with the credit grantor. The cards offer the purchasing power of a major credit card. Just make sure the grantor reports payment histories to one of the credit reference agencies so you ‘re building your positive payment history.

Use your new accounts in moderation. And make payments that are more than the minimum. You can keep a small balance so that your positive payment history will continue to show up on your credit report.

Keep your balances low. Avoid carrying a balance that is more than 30% of your credit limit (creditors may view it as excessive debt that you may not be able to stay current with).

Be Patient – it’s Worth it

It takes some time for your new credit history to gain momentum. You’re demonstrating that you are not depending on certain credit cards and loans for your financial survival.

That’s why opening and paying down accounts may make it a little easier to get more credit. With patience and timely repayments, you will likely be able to build a new credit history that creditors will look upon favorably when making decisions about your ability to handle even more credit.

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Want to know more?

1.      Want a link to the article and the Equifax website? Go to: https://www.econsumer.equifax.co.uk/consumer/uk/sitepage.ehtml?forward=gb_elearning_credit33

2.      Want to view, free of charge, the first 20% of my multi-format eBook “Back to the Black: how to become debt-free and stay that way?” Go to:  http://www.smashwords.com/books/view/22886

IS THERE LIFE AFTER BANKRUPTCY?

The good people at “Moneywise” magazine have recently published (Jan 2011 edition) a story about bankruptcy, which contains a useful summary of the danger signs that debts might be running out of control.

  1. You use your credit card to buy groceries or to pay bills, not knowing when you’ll be able to clear the balance.
  2. Applying for a new credit card, loan or extension on your overdraft is the only way that you can get ready cash for daily expenditure or to service existing debts.
  3. Your debt is mushrooming because you either only make minimum payments each month or are unable to pay off any money owed.
  4. If you have started to miss monthly repayments on your credit card or, worse still, you are in arrears on your mortgage, you need to seek immediate help. Contact creditors to see if you can make reduced payments or have a mortgage break while you sort out your finances.
  5. If you are not opening bills and are screening calls from creditors, seek advice. Ignoring payments will not make them go away and the problem will only get worse.

The article contains some interesting case studies, of three people who had to file for bankruptcy: 32-year old Emma Smith from Milton Keynes; 54-year-old Terry Donaldson from Huddersfield and 27-year-old Michelle Cheston from Newcastle.

I noticed one unusual silver lining to these three clouds. There are costs associated with going bankrupt (typically about £600) but, as the article mentions, Michelle had served in the RAF. Not for long, because she could only have been 24 when she left the service. However, her adviser at Citizens Advice told her she could apply for help to the Royal British Legion. She did; and they paid all her fees. As I mention in my book “Back to the Black”, the Legion’s support is a benefit that is open to anyone who’s served in the UK armed forces, even for a relatively short time.

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Want to know more?

  1. Want a copy of the full Moneywise article? Go to http://www.moneywise.co.uk/node/7896
  2. Want to view, free of charge, the first 20% of my multi-format eBook “Back to the Black: how to become debt-free and stay that way?” Go to:  http://www.smashwords.com/books/view/22886

IS IT SAFE TO PAY YOUR RENT OR MORTGAGE WITH A CREDIT CARD?

 

A recent news item (Channel 4 News, I think) flagged up a potentially alarming problem that’s been caused by the recession. (Yes, that’ll be the recession that the experts say is now officially over. Try telling that to someone who has lost their job.)

 

What’s the problem? According to a report by the charity Shelter, there’s been a large increase – possibly 50% in a year – in the number of people using credit cards to pay their mortgage or rent.

 

Does this affect owner-occupiers? Or tenants? Or both?

 

According to the BBC website, the Council of Mortgage Lenders (CML) suggests that the problem has been sensationalised by the media. That may be true. It would not be the first time. I should point out the obvious, however: the CML’s concern is only for mortgages. What Shelter describes may well be more of a problem for tenants than for homeowners. Mortgage rates are exceptionally low at present, so it’s less likely that an owner-occupier will have difficulty meeting housing costs, other things being equal. Also mortgage payments are normally taken on a direct debit, the CML says.

 

The reduction in housing costs caused by low mortgage rates has not yet been mirrored in reduced rents (why not?? Logic tells me it should be). Therefore, other things again being equal (which they never are) a tenant is more likely to be tempted to solve a short-term cash-flow problem by paying the rent with a credit card.

 

Is the story true?

 

“In the current climate”, I would not be surprised if there has been an increase in the number using cards. But has the increase really been 50% in a year? That’s massive. What they say, if you read the various reports, is that it’s gone from 4% to 6% and that is indeed an increase of 50%.

 

Firstly, you’d have to ask how big was the sample; obviously they didn’t interview everyone in the country (well, they didn’t ask me, anyway). And secondly, here’s a bit of a giveaway. Last year’s survey calculated the number of households, rather than individuals, that fell into this category. However, “the figure for households has not been calculated this year”, according to the report. So are we comparing apples with oranges, to make a point?

 

So is it safe to pay with a credit card?

 

Back to the question at the top of this post; is it safe to use a credit card to pay your rent or (less likely) your mortgage? The answer is a cautious yes, but only under certain circumstances. Credit cards do not have the astronomically high interest rates of payday loans, but the principle is the same. IF there is no alternative, and IF you are 100% sure you can pay off the card in full before the interest kicks in (you have 4-6 weeks to do that) then fine. If not, then as I have said many times before … get help from one of the debt advice agencies (for example Citizens Advice, or Consumer Credit Counselling Services, or National Debtline) and put together a plan. If you don’t, you could find yourself on a slippery slope.

 

I’ll be following up this story. “Watch this space”, as the saying goes.

 

 

 

WANT TO KNOW MORE?

 

Here’s a piece on the website of Shelter, who produced the original report:

 

http://england.shelter.org.uk/news/january_2011/2m_pay_for_home_on_cards

 

And here’s an item about the story on the BBC website:

 

http://www.bbc.co.uk/news/business-12120937

 

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My book “Back to the Black: how to become debt-free and stay that way” is now available to sample or buy, as a multi-format e-book, at: http://www.smashwords.com/books/view/22886

 

POSITIVE ATTITUDE AND DEBT: LESSONS FROM NAPOLEON HILL

I recently had a couple of e-mails from someone with debt problems who had come across my book “Back to the Black: how to become debt-free and stay that way” and I was impressed with the positive attitude shown. That reminded me of the importance of mental attitude when one is trying to find a way out of debt. It also reminded me of a story that was told many years ago by Napoleon Hill.

 

Hill was an early writer on the habits and characteristics of successful people. In one of his books he wrote: “In my youth, when I worked as a bank clerk, (this was in the 1920s) I could tell, before a man was 10 feet inside the bank door, whether he expected to get his cheque cashed.”

 

Debt and stress

 

Being in serious debt is stressful: that’s obvious to pretty well anyone who has been in that situation. How we react to that stress greatly influences our success or otherwise in getting out of debt and the best way to manage stress is to use our knowledge of how our minds and brains work.

 

My reading of Hill’s anecdote was this: less-confident customers possibly had their accounts scrutinised more closely before being given any cash. If I’m right about that, then it follows that being confident – or at least acting confidently no matter what one feels inside – might have helped some of his customers to get cash; in some cases that will have meant they got credit if their accounts were not “in the black”.

My belief is that the same principle applies to getting out of debt as was applied to getting credit in Napoleon Hill’s day (nowadays, of course, the branch manager simply says: “sorry, the computer won’t let me do it.”). Let’s call it the power of positive expectations.

 

Negotiate with positive expectations

 

In this connection, the power of positive expectations says that while you are negotiating with your creditors, if you demonstrate that you expect to be debt-free in a given time, and that you’ll do whatever it takes to get there, and if you are persistent in acting that way, eventually you’ll find people who will help you. They may be employees or managers in the very companies to whom you owe money; they are just people doing a job, after all. If you have a positive attitude, it can attract people who can help you; maybe by giving you more time, or by going to the limit of their authority in some other way.

 

To quote another famous figure from that far-off era, Henry Ford: “If you think you can, or you think you can’t, then you’re right.” Based on my own experience, that applies to getting out of debt too.

 

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Want to know more? “Back to the Black: how to become debt-free and stay that way”, is now available as a multi-format eBook at Smashwords. You can sample it free (view or download the first 20%), or buy the whole book at only $3.99.

Go to: http://www.smashwords.com/books/view/22886

 

Book website: www.back-to-the-black.com

 

 

FREE EBOOK FOR YOUR “BUDGET XMAS” IDEAS

Would you like to win a free copy of my e-book “Back to the Black: how to become debt-free and stay that way”? I’m giving away five copies for the best “budget Xmas” ideas I receive between now and 20 December.

The reason is simple: getting out of debt is one thing but of course you probably won’t stay out if you carry on spending money at the same rate as before. Cutting costs is not easy, but generating more income is harder, especially in today’s climate. So we all need to share ideas on saving money.

Santa reports peer pressure still strong despite recession

Managing costs is, of course, especially difficult at Christmas, with all the pressure from advertisers, and even harder if you have small children.

Right now, wearing my actor’s hat, I am spending ten days as Santa in a budget store in Wales.  When I ask the children (who are, without exception, delightful): “what’s the best thing about Christmas for you?” the answer in 95% of cases is, predictably enough, “lots of presents”.

Peppa Pig

By the way, if you are interested in toy branding, Peppa Pig is the name I hear most often while wearing the Santa hat. The name comes up unprompted, although I try to avoid getting into discussion of specific gifts. I don’t want to provide yet more cost pressures for the mums and dads who are generally standing nearby.

The popularity of Peppa Pig is good news for the BBC, as they no doubt make lots of money from the merchandising of this TV show. I’ve heard that Toys R Us has 84 Peppa Pig products; that’s a juggernaut for any parent on a limited budget to resist.

Ideas win books

My book has a final chapter called “Keep up the good work”, which is all about ideas for staying out of debt, once those debts have been cleared. Most of the ideas in that chapter are about saving money but I’m always on the lookout for new ideas. So the five best “Budget Xmas” ideas, suggesting how you plan to have a great Christmas without spending a fortune, will receive a free copy of the book in .pdf format. The ideas will also be featured in the book’s second edition.

Please e-mail ideas to me (michael.43@blueyonder.co.uk), or you can post them on this blog as comments, whichever you prefer. Entries requested by 20 December, please.

Want to know more?

My book “Back to the Black: how to become debt-free and stay that way” is available on the Smashwords site. To sample (first 20% free) or to buy at only $3.99, go to http://www.smashwords.com/books/view/22886

OCCUPATIONAL PENSIONS IN BANKRUPTCY

In my book “Back to the Black: how to become debt-free and stay that way”, I tell the story of my own brush with bankruptcy in 1999. At that time, my then accountant recommended that I should file for voluntary bankruptcy.

Why I didn’t go bankrupt

In the event, I did not take the bankruptcy route, for a variety of reasons. One of those reasons was that I had some occupational pensions (of the “money purchase” type, not final salary) accumulated over the years. If I had become bankrupt those pensions might well have been vulnerable.

How the law has changed to the benefit of debtors

However, the law has changed: pensions are now to a great extent protected in a bankruptcy.

According to HM Government’s Insolvency Service, any private pension fund you have built up cannot generally be claimed as an “asset” if the bankruptcy petition was presented on or after 29 May 2000, as long as the scheme was approved by HM Revenue & Customs.

What to do

If you are considering bankruptcy, first read Chapters 8, 9 and 10 of my book, in order to review the pros and cons of the alternative routes “back to the black”. Chapter 9 deals with bankruptcy and IVAs (Individual Voluntary Arrangements) . Then, if you still plan to consider bankruptcy, take professional advice: either from one of the non-profit advice services (for example Citizens Advice, Consumer Credit Counselling Service or National Debtline) or from an insolvency practitioner. There is a checklist in Chapter 9 of my book about how to go about selecting the right insolvency practitioner for your particular situation.

Want to know more?

My book “Back to the Black: how to become debt-free and stay that way” is available on the Smashwords site. To sample (first 20% free) or to buy at only $3.99, go to http://www.smashwords.com/books/view/22886

HM Government’s Insolvency Service’s publications can be found at http://www.insolvency.gov.uk/guidanceleaflets/guides.htm

UK PROPERTY STILL OVERPRICED

House prices up?

I read recently that domestic property prices in the UK increased by an average of 1.8% over the last month. That seemed surprising, given the economic situation but, according to a friend who is “in the know”, it isn’t a meaningful trend because the volume of sales is still small.

… or down?

 

However this rise followed “a big drop” the previous month, according to the Halifax. (I think it was 0.7%) Such a wide variation from month to month would seem to support the fact that these are not really meaningful trends. The less volatile three-month index showed a drop of 1.2% in the quarter.

 

http://www.bbc.co.uk/news/business-11692255

 

First-time buyers still priced out

 

When last month’s drop was announced, a newsreader on BBC Radio 4 actually added: “however, first-time buyers are not taking advantage of the drop in prices”. Well, is that so surprising? Even if that month’s price drop had been a meaningful statistic, which it wasn’t, 0.7% is not much of a drop.

 

More importantly, UK property is still greatly overpriced. Who says so? The “Economist” magazine’s survey of international house price comparisons, taken in turn from official stats on price/rent ratios. According to the table the magazine published in late October, average UK property prices increased by 3% year-on-year; more importantly, property here is 32% overpriced.

 

To compare countries’ housing data over time, including price-to-rent ratios, see www.economist.com/houseprices

To view my guide to personal debt, “Back to the Black: how to become debt-free and stay that way”, go to www.back-to-the-black.com

 

 

PAYMENT PROTECTION INSURANCE – RECENT MEDIA COVERAGE

In my last post I announced a new website dedicated to my eBook, “Back to the Black: how to become debt-free and stay that way”. You’ll find the site at http://www.back-to-the-black.com/

In the book I refer more than once to Payment Protection Insurance (PPI), about which I had a healthy scepticism based on personal experience. Ten years ago, my IFA persuaded me to take out PPI; after several hefty premiums, I discovered that, being self-employed, I would not have been able to claim from the policy. I complained of mis-selling, the policy was cancelled, I was promised a refund of premiums paid. I can’t recall ever getting that refund.

That was then. More recently, following lots of adverse media coverage, the whole PPI area was said to have been tightened up. Therefore, and in the interests of balance, I asked a practitioner who knows the subject to give me a current overview of the product. This he did and I included his comments in full within my book. Here’s what he said:

My view of PPI is: Very good product, where appropriate. Especially in these tough times.

BUT

1. Ensure product is specific to your circumstances – self employed / agency work / contract work etc.

2. What is non-pay period – some policies don’t payout for first 3 months!

3. ONLY go for monthly based policy, not single premium – unless it is at wholesale cost, with no commission attached.

4. Check what you have to provide to claim – sign on/ monthly certificates / doctors notes etc etc

5. Check how long payment lasts.

It is a valuable product on credit cards, as the charge is only based on the amount outstanding, so during good times and if you clear your card, it costs nothing. Valuable on a mortgage, but again do research, don’t just take the mortgage provider’s contract. Search around.

The sale of PPI has changed significantly over the past year or so, as many past products are now being claimed against as mis-sold, so providers are more cautious in ‘stitching up’ the client. As always, look at the small print and take notes, and send written confirmation of your understanding to the provider of any conversation you have had.

But is the matter resolved? This month’s edition of the magazine “Moneywise” has an article entitled: “The 10 financial products to ditch now”. (the front cover and the web version were even more forthright: “10 rip-off financial products.”)

Here is the piece:

PPI, which promises to cover the repayment on a debt if you lose your job or are unable to work due to illness or accident, appears to be a prudent way to protect yourself from huge debts. But, unfortunately, the banks’ hard sell of PPI meant that thousands of people ended up with a totally worthless product. “They were selling PPI to the self-employed,” says Peter Staddon (*see below), “although they would never have been able to claim for unemployment.”

However, don’t let this put you off all plans. “Some policies are good. Look for those sold through brokers as they can arrange cover that suits your needs,” he adds.

Alternatively, consider income protection insurance, which can pay until you retire, and is often more comprehensive.

SAVING: The figures vary but, according to which? PPI could add an additional £2,000 to £3,000 to a £7,500 five-year loan

USELESSNESS RATING: There are better protection products available

* Peter Staddon, by the way, is the head of technical services at the British Insurance Brokers’ Association. His view should therefore be taken seriously.

PPI can provide valuable protection but beware, especially if you are self-employed.

Finally: the same issue of Moneywise confirmed that new customers with Lloyds Banking Group will not be “ripped off by the sale of PPI (their wording, not mine) alongside loans, mortgages and credit cards after the bank announced it would stop pushing the product. Lloyds is the first of the banks to take this step”.

A most welcome step.